Good communication regarding delivery and were able to change my delivery day to a day that suited me. Product arrived bang on time, really happy with the bunkbed I bought for my boys.
Kirsty Wescott
/ Good communication regarding delivery…
Fantastic product.I purchased it for my 4-year-old grandson and he loves it.He also made a den area behind the desk.No issues with any items or delivery.
Paul Dunning
/ Fantastic product.
Great product, good customer service, and delivery on time. Would recommend to buy from them.
Mohammed Bodrul Amin
/ Great product
I bought a by my side crib and it was a beautiful gift for my daughter would highly recommend
Sharon
/ I bought a by my side crib and it was a…
When looking for a new bed for the little one, I came across KidsBedsOnline via Google.Checking the vast range they have, we settled on the one we liked and paid through ClearPay as that was an option.I received a personal email from Mark M to confirm that the order has been placed and received updates on the delivery process.When it arrived, we were satisfied with the quality of the product and the care shown in shipping.Very happy with the overall customer service and the personal emails go a lot further today where this has been mostly automated.
Shane Martin
/ Great customer service and journey.
Best price online for the bed my daughter wanted, good communication from Beds online with regards to delivery dates. The product could have had included better quality 10mm pozidrive screws rather than the Philips but that's a minor gripe. Overall, I'm very happy with the service and product.
Paul Murray
/ Best price online for the bed my…
Great communication regarding delivery. On the day the installer was prompt and efficient and the bed looks great. It feels very sturdy, has lots of storage space and my son is extremely happy.
Mrs Tessa Waller
/ Delivery and install
Good experience using this company, quick delivery and customer service was fast at replying to questions. We had one item which had a small bit of damage to it, I emailed pictures and details of the part and a new one was sent out the following day. Thank you for a helpful and easy purchase!
Jodie
/ Good experience using this company
Great product. Although originally not in stock the shuttle white small double sleeper has lived up to expectations and my daughter loves it. The team were helpful all the way, although there were some communication mix ups, these things do happen. Would recommend.
Derek Burns
/ Great product
Good experience. Journey from order till delivery it is very clear in process. Very much supportive. Got good response customer care. We bought Ecilpse Bunk Bed and output is as expected. Sliding door should have been bit stronger, length between bunk is sufficient for the small kid to sit and read.
CompleteSavings member
/ Good experience and Product is nice
Ordered a triple bunk bed and one of the boxes sent was in the wrong colour. Spoke to customer service who said they would contact the warehouse to send out the correct box and arrange collection of the wrong one in 2 days time. Nothing came on the Friday and the wrong box was eventually collected on the following Tuesday and no sign of our missing parts. Keep getting told it's been delivered NO IT HASNT! The delivery company did turn up Friday evening trying to deliver some different furniture for another customer down the road and when they looked at the delivery notes they had for our house was showing as missing. we now have 3 children sleeping on mattresses on the floor for the last week, paid for a bed that we only have part of and no resolution in sight and going round in circles. Incompetent at best.
Jane
/ Missing items
What a first rate company. I Had lots of questions which were all answered very promptly. I bought bunk beds, single bed and mattresses for my 3 young grandchildren. All came from different companies all of which delivered within just a few days, in excellent condition. Assembly instructions very straight forward. The delivery guys, particularly the two charming guys who delivered the Maxwell single bed, rang the company to double check everything we needed was in the single box. So kind and helpful. I can’t recommend this company enough. BRAVO!
Sara Milward-Oliver
/ BRILLIANT SERVICE
We had excellent experience! The bed arrived as expected in 2 weeks, fully assembled on site in 1 hour. Great quality bed and great service!
Ilaria
/ Excellent company!
The bed itself when assembled is a lovely sturdy bed I love it! But none of the stuff was labelled all the screws we’re mixed up which caused me to screw through a piece of wood, the instructions and the way the tools came were shocking that’s why I marked it down cause it’s a beautiful bed it should of took a maximum of about 1 and half 2 hours to build but took us about 5 with everything mixed up and not labelled.
Laura
/ The bed itself when assembled is a…
Excellent company. I had a nightmare with another bed company who failed to deliver a bed.I rang this company to check the stock of the same item and they were really helpful, confirmed stock and set delivery expectations and even gave me a 5% off voucher.Bed was delivered exactly when they said it would be.Really wish I had researched more and used these guys from the start.Would definitely recommend.
Andy C
/ 5 Star - Excellent company
Bed delivered on time, intact, took a while to put up, but is a lovely sturdy bed and my son loves it! Also when I had to contact kidsbedsonline they promptly and thoroughly answered my queries.
Jemma
/ Lovely bed
This company is great. Very easy to place an order, delivery was so quick & was kept updated on the delivery time, the bed had clear instructions & was very straightforward to make even on my own. The bed was such a great price & amazing quality. Will definitely be recommending Kids Beds Online.
Hannah B
/ This company is great
Having shopped around for a high sleeper bed for our 7 year old, we eventually chose Kidsbedsonline and have been delighted with the service they offer. They helped us talk through our frame and mattress options and offered a competitive price. They also helped chase up our delivery with the manufacturer. Throughout the purchase they were responsive and helpful.
Oli Atkinson
/ great choice of beds at great price.
Purchased a Julian Bowen Stella Mid Sleeper.Bed was dispatched within a few days of order, I chose the delivery date and it arrived on time, and a time window was sent in advance. The bed itself took my husband about 3 hours to put together, but very easy, and it's very sturdy and well made. It looks great and my 4yr old loves it! The drawers work really well and we had absolutely no issues. I also got a mattress with it which I think for the price, is very good quality. Overall super happy with my kids bed!
Claire
/ Fantastic kids bed, very pleased
Cannot recommend enough from the minute of ordering the bunks it’s been super fast delivery keeping me updated and booking in a slot and arrived writhing the time frame! Amazing beds so easy to put together and my kids absolutely love them! Really happy!
Consumer
/ Ollie tripe sleeper