Customer service really good. They were very responsive to questions I had prior to ordering a midsleeper bed. And they were also very happy to change the order when I realised I had made a faux paux with the dimensions.Not only that, I had a broken slat more than a year after purchasing. I sent them an email asking if they had spares, not expecting much. But to my surprise new slats will be arriving in 2 days! Incredible service and thus I can only fully recommend.

brilliant bed, exactly what i wanted and the company could of not been more helpful! would definitely recommend!! thank you my son loves it !!

Outstanding service and lovely bed!

A wee wait for the bed from the delivery time stated on the website but once we got a delivery date everything was very efficient. The bed arrived early but the guys waited around for me to return from work, they were very polite and respectful and put the bed together within 45mins taking all the rubbish away with them. My son was very pleased with the bed.

Very happy with everything, from the price, delivery timescale and the product. Would happily make a purchase again

Fantastic bed and fantastic communication from Ian regarding delivery, delivery guys where great and carried to bedroom

Fantastic product. Extremely solid bed. My son loves it and bedtime doesn't feel like such a chore now. He climbs in, we read him a book, turn off the light, he goes to bed. End of.

Very nice I love it

Great price, good communication and good delivery times. I few bits of slight damage to the edges of a number of the units but nothing that is not hidden once built.

Enzo Noomi is a good day bed / guest bed overall, good quality build, works as it should. The assembly instructions could be clearer and the different elements more identifiable, but we worked it out. For reference, flatpack assembly companies quoted £80-100 for a job that took 2 people about 2.5 hours. The delivery to the ground floor of the house only, not to the designated room upstairs.

I recently purchased a bed, and I couldn’t be happier with the entire experience. Delivery was smooth and on time, and the packaging ensured the bed arrived in perfect condition.As for the bed itself, the quality is outstanding. The materials feel durable, and the craftsmanship is top-notch. It’s both stylish and sturdy, with a design that fits seamlessly into my bedroom. The mattress support is excellent, and I’ve noticed a big improvement in my sleep quality since using it.Overall, this bed exceeded my expectations. If you’re looking for something that combines quality, comfort, and great value, I highly recommend it!

The delivery and communication from this company was excellent. The bed is lovely but took a while to put together.

Good product, good deal, good customer service and quick delivery.Sorted!

Great product. Good customer service. Re-arranged delivery date. Product was delivered in good condition and was relatively easy to assemble.

While you can find good deals on this website, there is always an element of risk when it comes to buying a mattress online. To offset the risk for the buyer, most resellers provide extensive descriptions AND and offer you the possibility of returning the mattress (it's called 'sleep trial'. Unfortunately that is not the case with Kids Beds Online. I purchased a Breasley Sunrise Wave mattress from them. The description is - to say the least - minimal. No detail is provided beyond this vague sentence "provide optimal support and comfort". It does not even say if the mattress is made of springs, foam or is hybrid. It is only after receiving and opening the packaging that I realised that there was an Uno Firmness Rating sticker that described it as 8/10 extra firm. Basically it is VERY hard, but I had no way to find out based on the description. I contacted customer service, and they refused a return because the packaging had been opened. They told me several times that firmness is 'entirely subjective'. What is the point of the firmness rating then? Why do all other resellers (for instance Mattress Next Day) give a firmness classification on their website? I challenge anyone to try a 8/10 'extra firm' mattress and subjectively consider it as soft. They also tried to hide behind the manufacturer's description, which of course raises further questions about their commercial practice (if the manufacturer's description is too short or misleading, why do you reproduce it as is on your website? Why do you sell their items in the first place given the risk of unhappy experiences such as mine?). All in all a very disappointing experience which cost me £110. Verdict: company to be avoided.

Really helpful over the phone then processed and delivered my guest bed promptly! Best price I could find for the bed I wanted too.

The bed is stunning. My son is so happy! Ordering and delivery great. Quick response to queries. We're thrilled! Thank you.

Having been extremely let down by another online children’s bed retailer we were in need of fast delivery of a new bed. The selection was excellent and ordering process was very easy. Pricing was great when compared with elsewhere. Delivery was fantastic and very smooth. Communication was great. The bed arrived on Wednesday, around a week after ordering it, and we built it that night. The instructions did say it would take around 2.5 hours to build whereas it took just under 5 (and I felt that we worked quite quickly!) Unfortunately one of the boxes had been damaged with a puncture type hole which wasn’t noticed upon delivery and one of the parts had been damaged. I contacted the company the following day and a replacement part was with us by Saturday. Talk about excellent customer service. Highly recommended.

The whole experience was easy and efficient. From ordering to arranging a specific delivery day, being kept updated and the delivery itself. Was smooth and well organised. The bed quality itself is great and easy to assemble with the instructions.

Rapid response from sales team to queries, once ordered the bed arrived within 48 hours. Impressive delivery time.