Enzo Noomi is a good day bed / guest bed overall, good quality build, works as it should. The assembly instructions could be clearer and the different elements more identifiable, but we worked it out. For reference, flatpack assembly companies quoted £80-100 for a job that took 2 people about 2.5 hours. The delivery to the ground floor of the house only, not to the designated room upstairs.
Pio
/ Good bed overall
I recently purchased a bed, and I couldn’t be happier with the entire experience. Delivery was smooth and on time, and the packaging ensured the bed arrived in perfect condition.As for the bed itself, the quality is outstanding. The materials feel durable, and the craftsmanship is top-notch. It’s both stylish and sturdy, with a design that fits seamlessly into my bedroom. The mattress support is excellent, and I’ve noticed a big improvement in my sleep quality since using it.Overall, this bed exceeded my expectations. If you’re looking for something that combines quality, comfort, and great value, I highly recommend it!
Sal
/ I recently purchased a bed
Great price, good communication and good delivery times. I few bits of slight damage to the edges of a number of the units but nothing that is not hidden once built.
Jack Rees
/ Great price, communication & delivery
Having been extremely let down by another online children’s bed retailer we were in need of fast delivery of a new bed. The selection was excellent and ordering process was very easy. Pricing was great when compared with elsewhere. Delivery was fantastic and very smooth. Communication was great. The bed arrived on Wednesday, around a week after ordering it, and we built it that night. The instructions did say it would take around 2.5 hours to build whereas it took just under 5 (and I felt that we worked quite quickly!) Unfortunately one of the boxes had been damaged with a puncture type hole which wasn’t noticed upon delivery and one of the parts had been damaged. I contacted the company the following day and a replacement part was with us by Saturday. Talk about excellent customer service. Highly recommended.
Fiona
/ Excellent customer service and product
I ordered the exact same bed in April from a different company and was still waiting in October for delivery. I cancelled that order and bought the Estella high sleeper with desk and sofa, this was delivered within 3 weeks. Really pleased, the quality is very good and it looks fantastic. I wish I had paid for assembling and it took my husband the best part of 6 hrs to put together.
Serena D
/ Swift delivery and high end finish
The delivery and communication from this company was excellent. The bed is lovely but took a while to put together.
H White
/ The delivery and communication from…
Best price online for the bed my daughter wanted, good communication from Beds online with regards to delivery dates. The product could have had included better quality 10mm pozidrive screws rather than the Philips but that's a minor gripe. Overall, I'm very happy with the service and product.
Paul Murray
/ Best price online for the bed my…
Good experience. Journey from order till delivery it is very clear in process. Very much supportive. Got good response customer care. We bought Ecilpse Bunk Bed and output is as expected. Sliding door should have been bit stronger, length between bunk is sufficient for the small kid to sit and read.
CompleteSavings member
/ Good experience and Product is nice
Great product. Although originally not in stock the shuttle white small double sleeper has lived up to expectations and my daughter loves it. The team were helpful all the way, although there were some communication mix ups, these things do happen. Would recommend.
Derek Burns
/ Great product
When looking for a new bed for the little one, I came across KidsBedsOnline via Google.Checking the vast range they have, we settled on the one we liked and paid through ClearPay as that was an option.I received a personal email from Mark M to confirm that the order has been placed and received updates on the delivery process.When it arrived, we were satisfied with the quality of the product and the care shown in shipping.Very happy with the overall customer service and the personal emails go a lot further today where this has been mostly automated.
Shane Martin
/ Great customer service and journey.
What a first rate company. I Had lots of questions which were all answered very promptly. I bought bunk beds, single bed and mattresses for my 3 young grandchildren. All came from different companies all of which delivered within just a few days, in excellent condition. Assembly instructions very straight forward. The delivery guys, particularly the two charming guys who delivered the Maxwell single bed, rang the company to double check everything we needed was in the single box. So kind and helpful. I can’t recommend this company enough. BRAVO!
Sara Milward-Oliver
/ BRILLIANT SERVICE
Having shopped around for a high sleeper bed for our 7 year old, we eventually chose Kidsbedsonline and have been delighted with the service they offer. They helped us talk through our frame and mattress options and offered a competitive price. They also helped chase up our delivery with the manufacturer. Throughout the purchase they were responsive and helpful.
Oli Atkinson
/ great choice of beds at great price.
Excellent company. I had a nightmare with another bed company who failed to deliver a bed.I rang this company to check the stock of the same item and they were really helpful, confirmed stock and set delivery expectations and even gave me a 5% off voucher.Bed was delivered exactly when they said it would be.Really wish I had researched more and used these guys from the start.Would definitely recommend.
Andy C
/ 5 Star - Excellent company
This company is great. Very easy to place an order, delivery was so quick & was kept updated on the delivery time, the bed had clear instructions & was very straightforward to make even on my own. The bed was such a great price & amazing quality. Will definitely be recommending Kids Beds Online.
Hannah B
/ This company is great
Ordered a triple bunk bed and one of the boxes sent was in the wrong colour. Spoke to customer service who said they would contact the warehouse to send out the correct box and arrange collection of the wrong one in 2 days time. Nothing came on the Friday and the wrong box was eventually collected on the following Tuesday and no sign of our missing parts. Keep getting told it's been delivered NO IT HASNT! The delivery company did turn up Friday evening trying to deliver some different furniture for another customer down the road and when they looked at the delivery notes they had for our house was showing as missing. we now have 3 children sleeping on mattresses on the floor for the last week, paid for a bed that we only have part of and no resolution in sight and going round in circles. Incompetent at best.
Jane
/ Missing items
The bed itself when assembled is a lovely sturdy bed I love it! But none of the stuff was labelled all the screws we’re mixed up which caused me to screw through a piece of wood, the instructions and the way the tools came were shocking that’s why I marked it down cause it’s a beautiful bed it should of took a maximum of about 1 and half 2 hours to build but took us about 5 with everything mixed up and not labelled.
Laura
/ The bed itself when assembled is a…
Really good product, delivered on time and within the scheduled window. Is was pretty straightforward to build but my only complaint is that you seem to get exactly the number of fixings required. We managed to break a couple of lug fittings during the build (there must have been about 50)) and there were no extras so we had to miss a couple out.
Al
/ Really good product - could do with some spare fixings
Great service from start to finish. Delivery guide was accurate and as described including a two hour slot and a call from the driver to let us know when he would arrive. We put the bed together ourselves and although it is time consuming and a two man job it is feasible if you cannot afford the charges for the company to do this for you. We are not great DIYers but the instructions were fairly straightforward and the bed feels very solid and sturdy.
Joanna Griffin
/ High sleeper
Good experience using this company, quick delivery and customer service was fast at replying to questions. We had one item which had a small bit of damage to it, I emailed pictures and details of the part and a new one was sent out the following day. Thank you for a helpful and easy purchase!
Jodie
/ Good experience using this company
We are absolutely thrilled with the quality of our Parisot Mid-sleeper. Kids Beds online helped facility the order smoothly and efficiently. Due to stock we did wait at least 4 weeks for the bed, however this was made clear to us from the start. Thankfully we paid for it to be built/installed as unfortunately, there were some integral parts missing so the build couldn’t be completed. The installers were wonderful, they took photographs and altered head office straight away. The issues was rectified and the build complete within 48 hours. Although we had a few hiccups, the service and professionalism of the company was faultless.
InPost
/ Parisot Swan Mid-sleeper